Who is Hyp3r?

Hyper is a start up based in Miami Beach, with collaborators also in different parts of the United States and America. Their business is to facilitate engaging influential customers in specific locations on a personal level, in real time.

“A highly innovative company, very ahead of its work, and even though it is a recent Start-Up its reach has been much greater than any other company I have ever known.”-Ing. Jairo Barahona, StartX

Problem

Hyper had a need to hire Outsoursing services (Near Shore Outsoursing) to support the capacity in their team, as they were needing a lot of support at the beginning to move forward with their platform.

They also required research and development of small projects needed for their operation:

“Especially the part that I was seeing directly is Research and Development, trying to evaluate new alternatives that they wanted to innovate, making prototypes, making solutions and tools that they needed for their operation and that was super aggressive in terms of time and its impact for them with their customers” Eng. Jairo Barahona, StartX

Solution

 StartX’s work has been based on three points.

♦ Expansion of its main web platform.

♦ Development of mobile applications in iOS

♦ Development and research of new tools

A third of the StartX team is working on the American platform, but there is a section where they are looking to evaluate new alternatives for Hyper to continue innovating.

The solution that StartX provided to Hyper was very tailor-made for them, it was practically customized to support the objectives that the company needed to achieve.

According to Jairo Barahona, engineer and co-founder of StartX, the main benefits that Hyper has received from the service provided by StartX are based on the following:

• The value that Hyp3r gives to the expertise of a specialized work team.
• The good reputation for doing things right which translates into referrals.
• Having a team with low attrition is a pillar that generates a lot of confidence.
• Commitment to work
• The speed with which work must be done
• The quality of work

Who is LX Costa Rica?

LX is a real estate team that supports the most demanding clients to guarantee an easy and efficient process with luxury real estate in Costa Rica, this through in-depth knowledge of the luxury real estate market and discreet access to the most exclusive properties in Costa Rica.

Problem

LX needed to expand its operational capacity and integrate its management systems with the sales, property and client platform, including a customized CRM and the development of a website that would allow it to efficiently manage the marketing process.

Solution 

LX used our Graphic Design and User Experience (UX) services in order to create a high quality and satisfying user interaction tool.

The StartX engineering team conducted a research process to see which technologies and tools were best suited to the requirements provided by the LX team. Based on the research and feedback from the client, it was decided to implement a multi-functional platform that integrates state-of-the-art technology for LX’s different areas of interest, such as sales, project management and real estate.

Results 

• A new system that is at the forefront of management, marketing and sales technology.
• A web-based tool that adapts to the client’s requirements and at the same time is user-friendly.
• The new tool makes the contact with the client more efficient, faster and has a continuous follow-up.
• The marketing of real estate by LX is now done in a smarter way.
• The development has been nominated for international awards for its design and innovation.

Tool for visualization of routes on the Internet

Who is Internap?

Internap is a high-performance Internet infrastructure provider that underpins the applications that shape the way we live, work and play.

Its hybrid infrastructure delivers uncompromising performance – blending virtual and physical cloud, hosting and colocation services across a global network of data centers, optimized from application to end-user and backed by strong customer support; 100% guarantee on the continuous operation of its service.

Since 1996, the most innovative companies have trusted Internap to make their applications faster and more scalable. The company is headquartered in Atlanta, Georgia, USA, with control of its data centers in North America, EMEA and APAC.

Issue

Internap has patented its Internet routing optimization technology, Management Internet Routing Optimizer (MIRO), enhancing the gateway edge protocol (BGP) by dynamically evaluating routing characteristics such as latency, packet loss and route stability to select the best route based on its final destination, resulting in lower latency, high availability and accelerated performance of its application.

Internap required a tool that would allow them to visualize their system to demonstrate its value to their customers. This tool needed to be consistent with Internap’s preferences, high standards and quality in order to demonstrate its competitive advantage in the marketplace.

Solution 

• Internap used our Graphic Design and Usability (UX) services to create a high quality tool with a focus on user goals and roles.
• Project Management services were provided directly in Atlanta to perform requirements gathering, prioritization, organization and planning of deliverables.
• StartX provided Internap with a full team of software engineers to carry out the development of the customized and adaptive Web tool, made in two versions: an internal version used by members of the company and a public version to show it to potential clients.

Result

• A customized and adaptive Web tool that meets Internap’s brand preferences.
• Visualization tool with multiple views and interactive graphics illustrating the MIRO system functionalities.
• Tool used by the sales department to demonstrate the value of MIRO to their potential and existing IP customers.
• Internap deployed a strong marketing campaign around the newly developed tool.
• Internap received a scalable and modern application.
• Internap also got an excellent deal that was able to reduce their contracting costs while maintaining high quality regional outsourcing close to them.