Welcome to the Captudata Help Center

The Captudata Help Center is designed to be your first point of reference when using the platform. Here, you will find a series of articles with detailed and easy-to-follow explanations about its functionality, organized according to the available formats:

• Web Platform
• Mobile Platform

Additionally, you can explore each section within these formats and access resources that allow you to report issues or malfunctions while using the platform. Our goal is to provide an intuitive experience with step-by-step guides that facilitate quick and effective troubleshooting.

To access the Help Center, visit the following link:
🔗 Captudata Help Center

Help Center Features

Upon accessing the Captudata Help Center, you will be able to:

✔ Consult support articles on any functionality of the platform.
✔ Report any issue through a ticketing system.
✔ Track your reported tickets to check their status and resolution.
✔ Stay informed about new features and updates in real-time.

🔗 Access now: Captudata Help Center

Steps to Report a Support Ticket

If you experience any issues with Captudata, you can report them and track their resolution easily by following these steps:

1️⃣ Register in our Help Center.
2️⃣ Create a ticket, detailing the specific issue you are experiencing.
3️⃣ Track your ticket to check its status and receive updates from the support team.

About Captudata

Captudata is a cloud-based software service that enables the digitalization of data capture and management processes in the field using smart devices.

How Does It Work?

📲 Data Capture: Information is collected through the mobile application using predefined forms, supported by images, videos, or audio as evidence.
💻 Analysis and Reporting: The collected data is automatically synchronized and displayed on the web platform, where reports and statistics can be generated for further analysis.
🌐 Flexible Connectivity: Captudata allows data collection with or without an internet connection. Once online, synchronization occurs automatically, ensuring the availability of real-time information.

Benefits of Captudata

✔ Accessibility: Capture and access information from anywhere using smart devices.
✔ Efficiency: Digitalizes and automates inspection processes, reducing operational time.
✔ Cost Reduction: Minimizes the use of manual processes and optimizes resources.
✔ Security and Traceability: Ensures the integrity and availability of information.
✔ Real-Time Information: Facilitates decision-making based on up-to-date data.
✔ Scalability and Flexibility: Adapts to the specific needs of each organization.

Thanks to these features, Captudata is a key solution for improving inspection management and project monitoring, offering a more agile, accurate, and efficient service.

🔎 Learn more about Captudata at: www.captudata.com