Who Is the Costa Rican College of Pharmacists?
The Costa Rican College of Pharmacists was founded in 1902 with the aim of establishing a legal and regulatory framework in the country’s pharmaceutical sector. Its mission is to meet society’s health expectations, respond to public health needs, and fulfill the demands of registered pharmaceutical professionals.
Its main responsibilities include:
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Ensuring quality in pharmaceutical care
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Regulating and supervising professional practice
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Promoting continuing education and professional development
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Advocating for public health policies
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Protecting the integrity of the profession
Additionally, the College plays a key role in monitoring pharmaceutical establishments, ensuring proper operations and compliance with current regulations.
The Challenge: Modernizing the Inspection Process
Historically, the inspection of pharmaceutical establishments evolved from basic verification of registered staff presence to a comprehensive tool for ensuring regulatory compliance. However, the process faced several challenges:
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Excessive use of paper and carbon copies, often illegible
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Delays in delivering reports to involved parties
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Inability to efficiently systematize and tabulate information
The College needed a solution that would allow for digitizing the process, delivering fast and legible reports, and enabling data analysis for better decision-making. Thus, adopting technology in this area became a priority.
The Solution: Captudata as an Integrated Platform
The College of Pharmacists decided to implement Captudata, a SaaS (Software as a Service) platform that enables the digitization of data capture and management processes. The tool was chosen for its versatility, scalability, and adaptability.
Tamara Mora, Deputy Inspector of the College, explains:
“The goal was to have a fully digital process that addressed all the critical points we had been facing.”
Why Captudata?
Captudata provided a solution tailored to the College’s specific needs:
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Full digitalization of the inspection process
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Reduced paper use and quick report delivery via email
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Customizable digital forms allowing verification of each item with multimedia evidence (photos, videos, audio, and text)
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Automatic cloud data synchronization, enabling real-time access for other inspectors and stakeholders
According to Tamara Mora:
“It was a growth process for everyone. Initially, it was more complex because we started from scratch, assessing our needs and how Captudata could meet the College’s expectations.”
Smooth collaboration between the College and Captudata was key to the implementation:
“It’s been a relationship built on trust, with agile responses from the Captudata team. They’ve been open to implementing the improvements we’ve suggested.”
Results Achieved
Thanks to the implementation of Captudata, the College of Pharmacists has seen significant results:
Time and Resource Optimization
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Reduced time spent generating reports
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Cost savings on materials like paper
Greater Efficiency and Satisfaction
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Fast and legible report delivery to members and other involved parties
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Increased acceptance of technology by users and inspectors
Positive Environmental Impact
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Reduced paper use, contributing to more sustainable operations
Multimedia Evidence
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Ability to support inspections with photos, videos, and detailed comments
Tamara Mora sums up the benefits:
“Incorporating technology has been well received by users and has made us more efficient. Members now receive their reports quickly, and the process is clearer and more precise.”
The change has also impacted members’ perceptions:
“They find it interesting because they used to see us arriving with a pile of papers, and now we show up with a phone. They always ask how the tool works and what features it offers.”
A Digital Future for the College of Pharmacists
Implementing Captudata not only optimized the inspection process but also motivated the College to explore digitalization opportunities for other manual processes. The improved efficiency and accuracy reinforce a vision of modernization and continuous improvement.
As a result, the Costa Rican College of Pharmacists is positioning itself as an institution that embraces technology to deliver high-quality, transparent, and efficient services—meeting the needs of its members and adapting to future challenges.
Want to learn how CaptuData can transform field monitoring? Schedule a meeting with our team and discover the next step in smart supervision.
